Mediatonic Apologises for Fall Guys Auto-Purchase Bug, Offers Refunds




Whoopsie.

Fall Guys developer Mediatonic has apologised for a bug causing players to make "accidental" premium purchases in the free-to-play title's in-game store.


The issue was first chronicled over on Reddit, where numerous examples of players affected have been documented. When previewing cosmetic items like skins, players reported that the game is purchasing the item without input using their premium Show Bucks currency. (via Reddit)


There have also been reported instances of Show Bucks disappearing from players' accounts and items being switched after their initial purchase.


The Fall Guys support team was initially unwilling to refund players by citing a policy that states all cosmetic purchases are final. This was reportedly done quite brusquely, in a couple of instances. Thankfully that stance has been reversed (at least in this instance), and all refund requests from 21 June will be honoured.




It's nice to see Mediatonic making things right, but adequate safeguards for accidental purchases, whether bug-induced or otherwise, really should have been in place from the get-go.


What do you think of this bizarre Fall Guys bug? Were you affected by it?

 

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About the game

Fall Guys: Ultimate Knockout

Release date: Aug 04, 2020

Developer(s): Mediatonic,

Publisher(s): Devolver Digital,

Game Mode:

Platform(s): PC (Microsoft Windows), PlayStation 4, PlayStation 5, Nintendo Switch,

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Alex

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